If your iPhone does not appear under Devices in iTunes after you connect it to your Mac, try the iPhone Troubleshooting Assistant. If the issue continues, refer to the additional troubleshooting suggestions below.
Note: This article is for Mac OS X users. If you are using a Windows PC, please refer to iPhone not recognized in iTunes for Windows.
Several factors affect how much content will fit on an iPod or iPhone.
You can purchase and download applications for iPhone and iPod touch from the iTunes Store using iTunes on your Mac or PC or using the App Store1 on iPhone or iPod touch. If you are unable to sync applications, or unable to arrange applications on your iPhone or iPod touch screen, please verify that you have followed the steps below. For additional information about using your iPhone or iPod touch, please see the User’s Guide available from apple.com/support/manuals. For additional information about the App Store and applications, please see the App Store FAQ.
If the icons on your Home screen appear too large, the zoom feature may be enabled on your device. Follow the instructions in this article to disable this feature.
Note: Accessibility options, including zoom, are only available on iPhone 3GS and iPod touch 32GB/64GB (Late 2009).
Try the following troubleshooting steps on your iPhone or iPod touch in order to resolve an application’s issue.
If you are unable to access or set up voicemail for the first time, or after updating to iPhone 2.0 software or later, and encounter one of the following symptoms:
- Tapping Phone > Voicemail displays the following screen:
or
- Tapping and holding ‘1′ for more than 2 seconds on Phone > Keypad does not contact your voicemail.
Customers with multiple email aliases defined in Exchange will see all of their aliases listed in the From field if they tap the From field when composing a message:
Note, however, that although customers can select a different alias from the list, only the default alias is used for messages sent via Exchange.
When you arrange your albums at me.com/gallery, you may notice that they are randomly rearranged after you log out and then log in to MobileMe. This reordering is not reflected anywhere else, such as at gallery.me.com/membername, on your iPhone, and in iPhoto; each program, device, and application displays photos, movies, and/or albums in a different random order.
Also, when you upload multiple photos or movies to an album at me.com (either at gallery.me.com/membername or me.com/gallery), they are posted in a random order.
As with any application downloaded from the App Store, you can safely remove the Gallery app from your iPhone or iPod touch.
You can view your MobileMe Gallery and quickly access your friends’ galleries with the Gallery app for iPhone and iPod touch. For help using the Gallery app, open the app, tap Settings in the upper-left corner, and then tap Gallery Help.
If you encounter issues while using the Gallery app, the steps below can help you troubleshoot further.